Terms of Service

Welcome to The Paradox Process. These Terms of Service (“Terms”) govern your use of our website paradoxprocess.org and all related services, classes, products, and content (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

2. Description of Services

The Paradox Process offers:

• Live classes and workshops (in-person and virtual)
• Private facilitation sessions
• Online courses and educational content
• Retreat experiences
• Products including Destiny Cards
• Free and paid webinars

Our Services are intended for personal growth and emotional education. They are not a substitute for professional medical advice, diagnosis, or treatment.

3. User Accounts

Some Services may require you to create an account. You are responsible for:

• Providing accurate and complete registration information
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

4. Payment Terms

Pricing

Prices for our Services are displayed at the time of purchase. All prices are in US dollars unless otherwise stated.

Payment Processing

Payments are processed securely through Stripe. By making a purchase, you agree to Stripe's terms of service.

Refund Policy

We encourage you to review all service and product details carefully before completing your purchase.

All purchases are final. We do not offer refunds, returns, credits, or exchanges for classes, private sessions, retreats, products, digital offerings, or other Services, except where required by applicable law.

If you have any questions before purchasing, please contact us at info@paradoxprocess.org and we'll be glad to help you choose the offering that feels right for you.

5. Intellectual Property

All content on our website and in our Services, including but not limited to text, graphics, logos, images, audio, video, and software, is the property of The Paradox Process or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, or distribute our content without permission
• Modify, create derivative works, or reverse engineer our materials
• Use our trademarks without written authorization
• Record, transcribe, or share class or session content without consent

6. User Conduct

When using our Services, you agree to:

• Treat facilitators and other participants with respect
• Maintain confidentiality of information shared by others in classes or sessions
• Not disrupt classes, sessions, or other activities
• Not use our Services for any unlawful purpose
• Not attempt to gain unauthorized access to our systems

7. Disclaimer of Warranties

Our Services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that our Services will be uninterrupted, error-free, or secure.

Important: The Paradox Process is an educational and personal development service. It is not psychotherapy, medical treatment, or a substitute for professional mental health care. If you are experiencing a mental health crisis, please contact a licensed professional or emergency services.

8. Limitation of Liability

To the fullest extent permitted by law, The Paradox Process, its founders, facilitators, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.

Our total liability for any claim arising from these Terms or our Services shall not exceed the amount you paid for the specific Service giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless The Paradox Process, its founders, facilitators, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of another party

10. Termination

We reserve the right to suspend or terminate your access to our Services at any time, with or without cause, and with or without notice. Upon termination, your right to use our Services will immediately cease.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of New York County, New York.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the “Effective Date.” Your continued use of our Services after such changes constitutes acceptance of the modified Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific Services, constitute the entire agreement between you and The Paradox Process regarding your use of our Services.

15. Contact Information

If you have any questions about these Terms, please contact us:

The Paradox Process
Email: info@paradoxprocess.org
Website: paradoxprocess.org